Story of Kaltravel

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Our Story

begins in 1993

Kaltravel has a dedicated professional team of experienced travel consultants headed by Paola Kaltenbrun.


Established in 1993

Kaltravel was established in 1993 by Paola Kaltenbrun.

Kaltravel Travel Agent is situated in Hillcrest, Durban, Kwa-Zulu Natal, South Africa and we have clients spread all over South Africa as well as abroad. We offer a full personalised travel service to suit your individual needs such as chauffeur drive, car or camper rental, hotel, tour, cruise bookings or coach tour bookings. We also arrange clients to drive around freely or be part of a group.

Why Trust Us

We are affiliated to Club Travel.

This allows us to tap into the best deals – airlines, tours or cruise offers. We can purchase tickets in any market making us competitive across the globe. We are members of ASATA and are also registered with IATA. These two bodies govern the industry, and dealing with agents that are registered, gives clients peace of mind that their travel purchases are safe and guaranteed.

We deal with reputable tour operators and cruise companies further protecting our clients.



Durban Travel Agents



We had a wonderful trip to Malaysia and Thailand. This was our first visit to the East and we enjoyed every moment. I would like to thank you very much all your help in organising the trip. For being patient and giving me great advice, for booking our seats on the flight well ahead of time and for suggesting and arranging the rest in the airport lounge in Dubai. And I always know you are there as our “phone a friend” in an emergency! Using Kaltravel takes away a whole lot of stress from making travel plans! I will be in touch about Kenya again soon


Catherine Brogan


We’re back after our unforgettable holiday. Thank you for planning and organizing it to perfection!

Anne Sparks


Paola we are home safely and had the most amazing holiday with not one single hitch !!!!  Thank u so much for all the organizing and making it all go so smoothly !!!!

U are a star !!

Vishan Singh

Envitech Solutions (Pty) Ltd

Thanks Colleen, I must say I am extremely impressed with Kaltravel’s service, if only all service providers could be like this lol!




Just wanted to say thanks again for booking our tickets, accommodation and our sightseeing tours. We had a wonderful holiday and our hotel was superb, The tours you had arranged were great and the tour guides were excellent. Thanks again!


Frank and Hettie Stevens


We would like to thank you for arranging our recent trip to Australia. All the bookings worked like clockwork. Our seats you pre-booked was comfortable and well chosen. Thanks for making our trip so enjoyable!


Business Woman

Dearest Dawn, just a little gift for you to say that you for the trouble you went to to set me off to Australia. You have been so kind and considerate and put in so much time over the weekend to sort me out. Thank you SO much!


John O′Carroll


Paola, how can we thank you enough for the wonderful way in which you assisted us and ensured that  we were put on the right path and at the right price. Your professional approach and care are rarely seen in business. Your follow up and attention to detail are commendable. In short you are a fine example to the travel industry.



These flowers are to Kaltravel for your efficiency and caring
All too often, clients complain but I want you to know just how much I appreciate all you did for Bob and I today.
You really went the extra mile.
My love and thanks


Your Travel Specialist!


Our awards

Awards Received 2001-2013

Your Travel Specialist!

We are proud to of been recognized for our ongoing effort and commitment to the travel industry by accumulating awards such as British Airways outstanding achieves award (2001/2002 and 2003/2004), SATC highest Growth (2006/2007), Travelport top producing office (2011), Travelport most inspired performer (2013) and Holiday autos most improved agency (2004/2005)

British Airways outstanding achieves award 2001 2002 and 2003 2004
SATC highest Growth 2006 2007
Travelport top producing office 2011
Holiday Autos Most Improved Agency 2004 2005